[Resolved]  Videocon D2H — balance issue on videocon d2h

Address:	Raichur, Karnataka, 584122
Website:	www.d2h.com

CustomerID: 89065136

As per your website my balance is showing 729.57 and validity is till
July, whereas my TV is showing balance as 11 and validity is 8 April
2019 which is over and TV is not working. I called to
customer care which is not useful, i think customer care people not at
all responding and they have short of knowledge, whenever i called they do not
know anything other than refresh account. I asked customer care people
to connect to senior member, neither they are connecting to seniors
nor they are resolving my issue. i called
several times to customer care(almost more than 30 times) but no use.
getting frustrated with Videocon d2h. Even I asked them to reslove my issue else
refund my money which i had recharged. this issue is happening only
when recharging from thier website(d2h.com).