[Resolved] Videocon D2H — Breaking of your own policy, engineer did not visit in 24 hours | |||||
My id 22454275 registered withname Deepak Registered no. [protected] & [protected] I made complaint regarding your service and my complaint no. is 40804862, at 21 februry 2016 at 1:16 P.m. customer care executive give me the time of engineer visit, that was 7:16 p.m of 21 februry 2016, but no one visit at my home to solve the problem and not even give us a call to ensure the timig of visit . today i called customer care executive then she told me to visit of engineer is before 1:16 p.m of 22 februry 2016. in short around 26 hours of my complaint, no one is visit to solve my problem. this is very very wrong, i paid money to videocon d2h before its use and now no one is there to solve my problem. no one is taking the resposibility. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. | |||||
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Videocon D2H