Videocon D2H — Channel mix match in second connection

Address:

Thane, Maharashtra

Hi - i have installed common dish antenna connection at Address - Cosmos Paradise, Cirrus A 1204, Devdaya Nagar, Thane West 400606 Client Number :[protected] Package New Diamond Package with Malayalam and Tamil Channels Problem statement : 1. The second connection has been not working from the date of installation 10th June 2015 the channel are mix matched and doesn't show the channel as subscribed 2. We have paid subscription for a year and however the account dont show validity for entire year We have done numerous complaints at the customer care center however no help shown so far . it is getting difficult to cope with the stress we are going through and also in the society there are few more connection which are having same issues Please help Regard Ravi Sangameswar [protected]