Show menu
Ask a Question FAQ Sign in

[Resolved]  Videocon D2H — channels switched off

On 5th dec i have given a complain but till date there will be no reply. Again pls note that i have opted for sports pack with one year subscription. All of sudden the ten sports channel are switched off without any notice. Talked to customer service they have asked for additional money for ten sports channel which are promised to show in sports pack. I am using this pack for last one & half year.
I feel cheated, you requested to look into the matter.
Complaint marked as Resolved 2018-01-22 20:33:44

Complaint Status


[Dec 12, 2017] Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Videocon Industries Customer Care's response Dec 14, 2017
Dear Abhijit,

We would like to inform you that Sony Ten1/Ten2/Ten3/Ten1 HD channel(s) were being offered as a part of your subscription on promotional basis till 27/11/2017. Please be informed that this information was available on our website till 27th Nov 2017. Please write back if you wish to subscribe to the channels.

Warm Regards,
Videocon d2h Team
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    10%
    Complaints
    2510
    Pending
    0
    Resolved
    248
    phone
    +91 91 1569 1156
    +91 97 8189 7818
    location
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102