[Resolved] Videocon D2H — channels switched off
On 5th dec i have given a complain but till date there will be no reply. Again pls note that i have opted for sports pack with one year subscription. All of sudden the ten sports channel are switched off without any notice. Talked to customer service they have asked for additional money for ten sports channel which are promised to show in sports pack. I am using this pack for last one & half year.
I feel cheated, you requested to look into the matter.
Complaint marked as Resolved 2018-01-22 20:33:44
[Dec 12, 2017] Videocon Industries customer support has been notified about the posted complaint.
Verified SupportVideocon Industries Customer Care's response Dec 14, 2017
We would like to inform you that Sony Ten1/Ten2/Ten3/Ten1 HD channel(s) were being offered as a part of your subscription on promotional basis till 27/11/2017. Please be informed that this information was available on our website till 27th Nov 2017. Please write back if you wish to subscribe to the channels.
Videocon d2h Team
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