[Resolved] Videocon D2H — channels switched off

das_abhijit

from Mumbai, Maharashtra

Address:

Faridabad, Haryana, 121002

On 5th dec i have given a complain but till date there will be no reply. Again pls note that i have opted for sports pack with one year subscription. All of sudden the ten sports channel are switched off without any notice. Talked to customer service they have asked for additional money for ten sports channel which are promised to show in sports pack. I am using this pack for last one & half year.
I feel cheated, you requested to look into the matter.

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Jan 22, 2018

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2017

Videocon Industries Customer Care's response Dear Abhijit,

We would like to inform you that Sony Ten1/Ten2/Ten3/Ten1 HD channel(s) were being offered as a part of your subscription on promotional basis till 27/11/2017. Please be informed that this information was available on our website till 27th Nov 2017. Please write back if you wish to subscribe to the channels.

Warm Regards,
Videocon d2h Team