[Resolved] Videocon D2H — charges are high and not providing help regarding the channel selection

[email protected]

Address:

Mau, Uttar Pradesh, 275101

As i'm d2h user of videocon d2h service having consumer no.[protected] as for last two days all the channels of my d2h has been put off when i contacted the customer care they ask me to select the channel through their respective website but in vein i am unable to login on their website so i ask them regarding my this problem but they tell me they can't take my request for my channel selection on their customer care helpline. And their is one more issue the charges for the pack for which i previously paid rupees 300 per month by this new tariff it charge me near about 376 per month as it increase burden on my pocket for same channel which i use to watch on my previous gold package

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Mar 13, 2019

Complaint marked as Resolved

Company has not taken any help to resolve my problem they are just fooling the consumer complaints site regarding there solved the complaint raised by me

Videocon Industries customer support has been notified about the posted complaint.

Mar 04, 2019

Updated by [email protected] The company has not solved my both the issue as they are charging high for the same channel pack which I have using from the day I have purchased my Videocon D2H subscription