[Resolved] Videocon D2H — charges for visit

subodhsawant1

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400068

My consumer id is[protected]. Have been facing with issues. Not getting signal since 10 days and the customer care is not ready to accept issues at their end. The engineer came in n did a lil settings n it started working and charged 200/-. They intensionally keep the signals week before rains so that they can earn income. We so not have any thing to prove them wrong. It's all technology they play with. There are no settings on the remote or tv which we can tamper as it's password protected. I want my money back.

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Aug 1, 2018

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2018

Videocon Industries Customer Care's response Dear Subodhsawant,

Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team

Jun 30, 2018

Updated by subodhsawant1 Have they not read my complait in this portal. What difference does it make I post here or write an email to them directlt