Videocon D2H — cheated by videocon d2h

Address:

400068

Third class services. My subscription ended on april’ 2019, but without intimation the package is being activated and the charges are getting deducted. When called on call center they mentioned that videocon d2h have directly activated the package as i have not selected any one from their declared list. Who has given them such authority to activate such package without customer concerned? This is cheating and just swallowed my balance monthly subscription amount. Who will refund for the amount for which services i have not activated the package from my end. Later on 21st april’ 2019 after activating also my services shows channels for which i have not subscribed. Do not fool the customer. Your call center is 3rd class and don't know how to address the customers. Check the social media site where i am publishing about this 3rd time cheating done from your side to me. First time subscribed for 12 months and the subscription end in 9 months as the call center activated the usb recording mentioning to me it is add on free of cost till the end of the subscription, but will be chargeable from the next subscription. Till date there is no revert on that case. 2nd time the paid channels activated, which after struggling got deactivated and swallowed my money and not returning. Kindly someone help how to get refund of the amount for such cheating.