Videocon D2H — company ne galat jankari dene ke vajah se mujh se jada paisa collect kiya or d2h account se rs. -400 minece bhi kiya

Address:	Flat no. 403, 3rd floor, Amruta kunj CHS,F cabin road, shivaji nagar, waldhuni, Thane, Maharashtra, 421301
Website:	[email protected]

Hiii sir,
Mera nam prakash manohar hai or main videocon d2h service use karta hun. Mera d2h id[protected] hai.
Sir mene 11 january 2020 ko videocon d2h ko call karke dish antina purane address se naye address lagane liye mang ki. To mujhe unhone uska charge rs. 450 bataya gaya. Or kuch cable ya pin badhegi to uska additional charges pay karne hoge to mene kaha chalo thik hai. Or uske bad baad videocon d2h advisor ne pucha mujh se aap tv kaha rakhne vale ho table pe ya wall pe. To mene unse kaha mujhe wall par lagana hai. To advisor ne mujhe kaha hamare engineer aapko wall par lagakar dege. To maine pucha advisor se mujhe wall pe lagane ka kuch charge pay karna hoga kya. To advisor ne kaha apko uska kuch pay nahi karna hoga.
Jab engineer ghar pe aaye or dish set kiya mene 10 meter cable additional li or 2 pin bhi.
1 meter cable rs. 12 hai
10 me cable ka hua rs. 120
1 pin ka rs.25
Mene 2 pin li
25+25=50
120+50=170
Or dish antina charge rs. 450
In sabka total banakar rs. 620 hota hai. Engineer ne mujh se rs. 700 liye.
Or mujh se tv wall pe lagane or charges mang rahe the. Agar mujhe company ne bataya hai wall charge nahi hai to me extra charge kyu pay karu. To mujhe ye problem hai ki. Jaha rs.620 total ho raha hai vaha mujhe rs. 700 rs. Liya gaya or wall ka extra charge bhi mang rahe hai. Mene wall pe tv lagane charge manna kiya to mujhe rs. -400 minece account se kiya.
Maine is baat ke liya company complaint ki to company mujhe is baat ka koi resolution nahi de rahi hai. Company ke galti ke vajah se mujh se jada paisa vasoola gaya hai or company kuch response nahi de rahi hai. Is sab galti ka jimedar engineer or advisor or videocon d2h hai.
Mujhe aapse yahi darkhast hai meri problem solve kare or mujh se jada paisa vasoola gaya hai rs. 480 ohh mujhe company jald sejaldi refund kare. Or is pe koi action le.

Aapka grahak
Prakash manohar