[Resolved]  Videocon D2H — Complain about DVR Set top box is not getting resolved even after 8 days

Address:	411021
Website:	www.videocond2h.com

My set top box is having some problem and a technician was supposed to visit to resolve the issue on 1st june. But i did not get any call from technician.
Also upon checking the status of complain on 3rd June, i was told that technician will visit on 4th June before 4 PM. I waited for your technician call & visit whole day sitting at house.
Again after enquiring about the status, your customer care again gave me another complain no for the same issue, while the previous complain no. is still open.
is this the method to make fool your customer that every time he will be getting a new complain no. and a new date.
Are we fool who are using your service ? Are the customer fool in using your service?

Complain no 1 raised on 30th May :[protected]
Complain No 2 issued by your customer care :[protected]