Videocon D2H — Complaints closed without resolution

Videocon D2H — Complaints closed without resolution

E enlism from Bengaluru, Karnataka

Videocon D2h have closed my 2 complaints without Resolving the issue. Complaint Numbers:[protected] and[protected]. This was for Money Reversal for Failed Recharge Attempts made through Online portal of videocond2h. The Portal showing error by showing Session Timed out in videocon site and money deducted from my bank account. I want a complained Lodged against Videocon for not reversal of money and ignoring the customer Videocon ID: 34577697 Regards, Enlis M Wipro Ltd \| Banglore [protected] Was this information helpful? No (0) Yes (0)

2 Comments	Share
Submit Close

Related d2h reviews

View all 3328 d2h Reviews

Comments

Videocon Industries Customer Care

from Mumbai, Maharashtra

Dear Enlism,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon d2h Team.

Videocon Industries Customer Care

from Mumbai, Maharashtra

Dear Enlism,

We request you to provide us with complete details such as :
- Mode of payment
- Transaction no.
- Date of transaction
- Portal add
Also, please be informed that, in the last month, we have received two payment against recharge of Rs. 351/- on Feb 16, 2014 and the 3% online recharge benefit has also been credited in your account at the time of payment.
Please feel free to contact us in future.

Warm Regards,
Videocon d2h Team