Videocon D2H — customer care service unavailable

Address:

Mumbai City, Maharashtra, 400067

I have been trying to reach customer care support agents since 4th feb 21:30 ist for my issues but ivr is not routing calls to support agents. After trai regulations, on 4th feb suddenly my dth service is affected & i am not getting help from videocon d2h.

I have subscribed with new diamond pack, after 4th feb suddenly without any notice most of the channels (Approx. 25) were discontinued which are part of the pack subscribed by me. To clarify my doubts i want to speak to a customer support executive of videocon d2h.