[Resolved]  Videocon D2H — d2h disconnection without intimation and permission

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	www.videocond2h.com

Dear sir
My vediocon d2h customer id is[protected] and registerd no.- [protected]. Sir 26 july 2018 vediocon d2h disconnected my setup box connection without my permition and without intimation. And 26 july 2018 i called customer care exicutive for know the reason my d2h disconnection. They told me our vacant team disconnected your services and they told we are registerd your complaint for activtion d2h chennal and they provide complait no.[protected]
And they told we will activate your setup box 27 july 2018 before 1pm. But did not activate my connection then again i called customer care exicutive and asked why you did not activate my connection they told me our vacant team rejected your complain for any activation. Now we are registerd again complain for activation your setup box services and today before 4.10pm we will resolve complaint they provide me complaint no.[protected].. And till now my d2h connection is not active. Again i called customer care and asked why did not resolve then told me our vacant team permanently disconnected your setup box. Sir i am shocked i don't know who provide the authority of vacant team to permanantly disconnect my d2h services. Bcause i did not get any permition for disconnection and time to time i am paying money for my d2h connection subscribtion. So how vacant team or any person can disconnect my d2h services.. Now i had called many times to customer care but customer care exicutive, team leader and supervisor took my call then they did hold my call after that disconnected the call every time. Continuously i am facing this type of issue.. Exicutive name is - sonu (Exicutive) ajay (Supervisor) chetan (Team leader) devender jaiswal (Assistant manager) rohit yadav (Manager) disconnected my call.. Then rakesh kumar called me and told me that pawan bisht told me call to customer. Then again rakesh diaconnected the call without resolves. Till now no body told me why they had disconnected my services and no body ready to telling me that what is the solution of this problem and when will activate services.. No body is doing to work related to solution. Since 2 days i am facing problem how many time i will call because every time every person are disconnecting my call. This is very disgusting services by customer care.. I think my problem is that i am d2h customer and i am paying money time to time thats why i am faceing this type of issue. And this is very disgusting services..
So please sir tell me what can i do. Please take strictly action and resolve my issue as soon as possible..

Thanks - sunil chandra
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