[Resolved] Videocon D2H — d2h id 44184155 comedy active channel forced on me without my consent | |||
Videocon d2h activated comedy active channel on my account and they kept it activated for 3 months inspite of repeatedly i being trying to remove this channel from my subscription on their official website but they continuously kept on extracting money through this channel and i was kept unaware about this. Also this channel is videocon d2h sponsored channel and so they forcefully attached this channel to my subscription. This is in stark contrast to the new rules of trai. Even now they were not removing, so i was forced to call them on costumer care and even there they were continuously trying to convince me that the channel is good inspite of the fact thati had already removed that channel online also. They don't fear trai authority and say go and complaint. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Akash,
We would like to inform you that as per your complaint comedy active channel is already removed from your subscription. Kindly let us know if you need any further assistance.
Thanks & regards
We would like to inform you that as per your complaint comedy active channel is already removed from your subscription. Kindly let us know if you need any further assistance.
Thanks & regards
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We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
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