[Resolved]  Videocon D2H — d2h id 44184155 comedy active channel forced on me without my consent

Address:Mumbai, Mumbai City, Maharashtra, 400092

Videocon d2h activated comedy active channel on my account and they kept it activated for 3 months inspite of repeatedly i being trying to remove this channel from my subscription on their official website but they continuously kept on extracting money through this channel and i was kept unaware about this. Also this channel is videocon d2h sponsored channel and so they forcefully attached this channel to my subscription. This is in stark contrast to the new rules of trai. Even now they were not removing, so i was forced to call them on costumer care and even there they were continuously trying to convince me that the channel is good inspite of the fact thati had already removed that channel online also. They don't fear trai authority and say go and complaint.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Akash,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear Akash,

We would like to inform you that as per your complaint comedy active channel is already removed from your subscription. Kindly let us know if you need any further assistance.

Thanks & regards

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    d2h
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    3327
    Pending
    0
    Resolved
    1436
    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
    d2h Address
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all d2h contact information