Videocon D2H — d2h no signal since last one month

Address:

380015

I have recharged my d2h Videocon account and it also showed balance till 25 Feb 2019. But my set top box keeps rebooting.and then it says no signal received.i tried calling customer care but it is continuing engaged. And mail too I have not received any help .and it am unable to see channels inspite of payment already made. My money has gone waste please help as there is no where I can complaint..