[Resolved] Videocon D2H — d2h not working | |||
DearAll, This complain is regarding my d2h. I recharged by Rs.165 but it is not working. I called at your call center also but was not solved. Therefore, kindly look into this matter. Call center people are saying that I need to pay Rs.150 to the person who will visit to check, but my concern is that if everyday there is same problem than I can't pay 150 on daily basis. So please let me know that how you can help. Was this information helpful? | |||
Complaint marked as Resolved
Videocon Industries customer support has been notified about the posted complaint. Verified Support Mar 11, 2015 Videocon Industries Customer Care's response Dear Gaurav, We understand that our representatives have got in touch with you and have resolved your issue. We have also taken a note on your confirmation that, your product is working fine. Please feel free to contact us in future. Warm Regards, Videocon d2h Team | |||
2 Comments | |||
Comments
D2H is not working since last one week and no one is attending it. Engineer visited two days before and changed the set top box which is still not working showing Error E04-4: Smart Card Error. Customer care executive do not know any thing.
I am following up with them on daily basis still problem is not solved.
Superior is not available on call when i tried reaching them through customer care centre.
I am following up with them on daily basis still problem is not solved.
Superior is not available on call when i tried reaching them through customer care centre.
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Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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This complain is regarding my d2h. I recharged by Rs.165 but it is not working. I called at your call center also but was not solved. Therefore, kindly look into this matter. Call center people are saying that I need to pay Rs.150 to the person who will visit to check, but my concern is that if everyday there is same problem than I can't pay 150 on daily basis.
So please let me know that how you can help.
My no.[protected]