Videocon D2H — D2h recharge failed but amount deducted from my debit card account

Address:

421103

Yesterday i try recharge via online debit card.but
transaction failed message appears but recharge amount Rs.275 deduct from my account.

when i login in my vidd2h account its showing not recharge my vidd2h account.


vidd2h mail me.-
Dear Customer,

Thank you for transacting on the Videocon d2h Web-site.

Customer Details
Customer ID :[protected]
Customer Name : NILESH GADGE
Account ID : 17381824

Your transaction details are as follows.

Payment Details
Transaction status : Payment has failed. Recharge operation was not performed.
Transaction Mode : Recharge by card

Videocon d2h Operation Details
Web Transaction Id : 25471510
Balance before : 14.17
Transaction Date : 6/21/2016 2:43:44 PM
Transaction Amount : 275