[Resolved] Videocon D2H — d2h service. delay in attending complaints and harassment to customer | |||
I am videocon d2h consumer no[protected]. I have booked a complain for no connection on 11th morning 7.10 am complain no[protected]. They assured me my complain will be attended by an engg within 24hrs. But when no one turned up and i call the customer care i was informed my call be closed by 6pm 12th may. When nothing happened again i called and they send a sms stating it will be attended by 13th may 3.17 pm. They book another complain[protected], closing the previous one. Again nothing happened, they informed me to wait for 96 hrs. Now 96 hrs complete, but my call is still pending. This is the worst kind of service and harrassment to consumer. I request you to kindly look into it Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. | |||
1 Comment | |||
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We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
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