Videocon D2H — deducting channel fare and not showing programmes

Address:	380005
Website:	WWW.D2H.COM

As per trai - d2h videocon is deductiong channel basic fare (Including doordarshan-news) of rs.153 per month but not providing free channels
.
So much audio calls, email, sms, customer complain, enginner had visited at home but problem not resolved

I think this is cheating with customer that money deducting & not showing free channels. Ala carte channel is showing but basic channel free channel is not showing since last 10 days.

I want to close my d2h account connection immediately refund me all balance amount with wrongly deducted.
From:
Kalpesh gardi
Customer id :[protected] gujarat - ahmedabad
Email id:[protected]@yahoo.com