[Resolved] Videocon D2H — double charges deducted for replacement of set top box.

sekar srinivasan

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600044
Website:	Vedeocon d2h

My customer. Id 58711313 and rtn is [protected]. My set top box was replaced by service technician due recording failure and cost for the same rs.200+200 paid in cash to tecnician. Few hours later rs.200 was deducted from my account towards the cost of set top box. Compliant has registered with customer care and told rs.200 will be reverted back to my account. But till now not closed by my compliant in fact every day registering my compliant.

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Jul 27, 2018

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2018

Videocon Industries Customer Care's response Dear Sekar Srinivasan,

Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team