Videocon D2H — HD 2244 RF - Stereo not working - ID[protected]

Address:

Bangalore, Karnataka

Hi, I have logged a complaint with 1) call ID[protected]call closed without resolution) 2) call ID[protected] Engineer visited site without resolution as confirms that this device is a permanent problem) 3) Email sent- received reply without complaint ID Issue: New connection taken 25 days back with HD 2244-RF box, but has not stereo sound, whereas the manual says Stereo output. I would like a new device which has got a stereo output as per the manual. Call Centre are closing calls without solution, keeping customer wait for 15 more minutes and then disconnecting the call. All supervisors are literally scared to speak or attend customer calls