Videocon D2H — id no. 19290684 pending complaint since[protected] &[protected]

shashi arvind kumar

from Gurgaon, Haryana

Address:

New Delhi, Delhi

Complaint against agent regarding not giving the enough knowledge of channel.

Complaint pending since nov-2018 and follow up taken for 3 to 4 times but till now no solution of the complaint.

Waiting for my refund since then. 2-3 times i have called to your customer care and they saying every time that the refund will be sent to you shortly. But its been around 2 months completed but still no positive reply from their side. Plz help in this matter

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Videocon Industries customer support has been notified about the posted complaint.

Jan 15, 2019

Updated by shashi arvind kumar Customer ID: [protected]
pending complain[protected] &[protected] since Nov.2018

Complaint against agent regarding not giving the enough knowledge of channel.

complaint pending since nov-2018 and follow up taken for 3 to 4 times but till now no solution of the complaint.

Waiting for my refund since then. 2-3 times i have called to your customer care and they saying every time that the refund will be sent to you shortly.but its been around 2 months completed but still no positive reply from their side.plz help in this matter

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Comments

raza87

from Nagercoil, Tamil Nadu

My Customer Id Is:[protected]
My Pack Is Platinum Hd
Tried To Downgrade My Pack Over Online Web/App Have Only An Option To Upgrade No Downgrade,
So I Send E-Mail To Videocon D2h And Call To Customer Care Several Times But No Response
Downgrade My Pack