Videocon D2H — id no. 19290684 pending complaint since[protected] &[protected]

 
2 Reviews
 shashi arvind kumar on Jan 15, 2019
Complaint against agent regarding not giving the enough knowledge of channel.

Complaint pending since nov-2018 and follow up taken for 3 to 4 times but till now no solution of the complaint.

Waiting for my refund since then. 2-3 times i have called to your customer care and they saying every time that the refund will be sent to you shortly. But its been around 2 months completed but still no positive reply from their side. Plz help in this matter

Complaint Status


[Jan 15, 2019] Videocon Industries customer support has been notified about the posted complaint.
Updated by shashi arvind kumar, Jan 15, 2019
Customer ID: [protected]
pending complain[protected] &[protected] since Nov.2018

Complaint against agent regarding not giving the enough knowledge of channel.

complaint pending since nov-2018 and follow up taken for 3 to 4 times but till now no solution of the complaint.

Waiting for my refund since then. 2-3 times i have called to your customer care and they saying every time that the refund will be sent to you shortly.but its been around 2 months completed but still no positive reply from their side.plz help in this matter
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

My Customer Id Is:[protected]
My Pack Is Platinum Hd
Tried To Downgrade My Pack Over Online Web/App Have Only An Option To Upgrade No Downgrade,
So I Send E-Mail To Videocon D2h And Call To Customer Care Several Times But No Response
Downgrade My Pack

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    23%
    Complaints
    4443
    Pending
    412
    Resolved
    907
    phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 0398 9677
    location
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    Videocon D2H - id no. 19290684 pending complaint since 660097833 & 663060049