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Dear Ankush,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
Dear Ankush,
We would like to inform you that we have already escalated your issue to our concern team. It is always important for us to hear how customers react to all aspects of our services. Strong customer feedback like yours helps us continue to improve the service we provide, and we appreciate the time you have taken to write to us.
Furthermore, as per TRAI’s press release, the customers had to give their choice to the distribution platform operators by or before 31st March 2019. We have also sent messages to all the customers to provide us their choice. Since we have not got any choice from you, as per TRAI guidelines, you were accordingly migrated to the best fit plan consisting of your current key channels. You can go to https://www.d2h.com to view and modify your plan or contact us at[protected].
Thanks & regards
We would like to inform you that we have already escalated your issue to our concern team. It is always important for us to hear how customers react to all aspects of our services. Strong customer feedback like yours helps us continue to improve the service we provide, and we appreciate the time you have taken to write to us.
Furthermore, as per TRAI’s press release, the customers had to give their choice to the distribution platform operators by or before 31st March 2019. We have also sent messages to all the customers to provide us their choice. Since we have not got any choice from you, as per TRAI guidelines, you were accordingly migrated to the best fit plan consisting of your current key channels. You can go to https://www.d2h.com to view and modify your plan or contact us at[protected].
Thanks & regards
Dear team at Videocon
Instead of writing this to me which I know very well brief your executive about the same I request you to cross check the phone recording and all then revert with your expert opinion before writing a mail please verify whether I requested that or not and I already said in the previous mail that it’s your executive who told me that I can’t change the pack because I recharged for one year I guess I clearly point out my concerns on this mail hope for the best of the solution ASAP else I need to take this to the consumer court for consumer exploitation
Instead of writing this to me which I know very well brief your executive about the same I request you to cross check the phone recording and all then revert with your expert opinion before writing a mail please verify whether I requested that or not and I already said in the previous mail that it’s your executive who told me that I can’t change the pack because I recharged for one year I guess I clearly point out my concerns on this mail hope for the best of the solution ASAP else I need to take this to the consumer court for consumer exploitation
Dear Ankush,
Your remarks have been noted and shared with the concerned team. Request for your patience in the interim.
Thanks & regards
Your remarks have been noted and shared with the concerned team. Request for your patience in the interim.
Thanks & regards
Dear Ankush,
As per our discussion on RTN-[protected] regarding the refund of Omni HD package, we have successfully credited the waiver of Rs.500/- and also activated Star Hindi Value bouquet as per your request. Furthermore, your next due date is 27th-December-2019. Kindly let us know if you need any further assistance.
Thanks & regards
As per our discussion on RTN-[protected] regarding the refund of Omni HD package, we have successfully credited the waiver of Rs.500/- and also activated Star Hindi Value bouquet as per your request. Furthermore, your next due date is 27th-December-2019. Kindly let us know if you need any further assistance.
Thanks & regards
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We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
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Customer id 13107701