[Resolved] Videocon D2H — incorrect charging post relocation

[email protected]

from Delhi, Delhi

Address:

New Delhi, Delhi, 110096

They charged me twice for relocation and after 4 days of complaint still not able to resolve. Highly incompetent customer service as well equally incompetent nodal officer (Firdous).

Called customer service more than 100 times out of which connected more than 10 times, spoke to 5 different supervisors and even escalated this issue to firdous (Nodal officer) but no proper response. Alas!!
Customer i'd[protected]

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Aug 6, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Apr 04, 2019

Updated by [email protected] Lastly I was assured of getting a call by Sr Mgr...no response 🦍

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Comments

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Priyanka,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h