[Resolved]  Videocon d2h Limited — money taken but subscribed channels are not provided

Address:

18-10-1/43,KEDARESWARAPET,8TH LINE,NEAR RAILWAY LAUNDRY, VIJAYAWADA,52003., Krishna, Andhra Pradesh

Respected sir/madam,
my name is perike sreekanth, i am using videocon d2h, direct broadcast satellite service of television, my customer id:[protected], i already paid and subscribed channels like starmovies hd, pix hd, zee studio hd, and hbo hd etc, but i am not receiving anyone channel, i recently contact twice to costomer care number [protected], they said if we send a person to resolve your problem you have to pay 200rupees for just checking
why i pay extra service charge to check, they already taken amount for channels their problem not to provide channels, and also asking service charges for resolving problem
please do needful and helpful, my father is a senior citizen he always spends time to watching television
i am receiving free channels only

thanking you sir,
perike sreekanth
cell no [protected]
[protected]