Address: | Jaipur, Rajasthan | Website: | ww.d2h.com |
(1) as per trai latest regulations, for selected channels, the charged price by d2h are 50% higher than that of my previous package price with the same channels. No response yet by d2h of my complaints. Immediately needs to review the package price & reduce.
(2) the website www.d2h.com is not responding for last 4 days. My registered email. Id & password are not taken up by website. My registered mobile no. Has also not been taken up by this website. I am getting unable to login into my d2h account either through my registered email id or my registered mobile number. Whenever i login through my registered mobile no. With the generated otp, it shows my registered email id is invalid. Similarly, on login with my registered email id, it shows my registered moblile no. Is invalid. As such, i am not been able to login to my account.
If i try to reset my password via "forgot my password option", it asks for customer id & notifies that my reset new password has been sent to my registered mobile no. But no sms with such password is received. This is a serious problem & needs to resolve immediately. (3) for all above problems, i contacted many times to customer care via mobile calls & emails, but no response till time. Was this information helpful? |
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