Videocon D2H — making money by unethical way of service and fraud sales

Address:Indore, Madhya Pradesh, 457001
Website:www.vediocond2h.com

Dear sir,
I am a user of vediocon d2h with customer id[protected], the vedicon company is making me full, they disconnect my connection from there end before the recharge end date. When i call to customer care of vediocon d2h they advised me to take a engineer visit for which charges is rs 200/- when i denied to take such engineer visit they forced me to take the visit and calling me again & again to take engineer visit, after that my subscription was end. I didn’t recharge my set top box for some day’s so after one week they start my set top box in god condition. Again i call to customer care that without engineer visit my set top box started again. How is this possible? Before some days you ware saying it is not possible without engineer visit. After there convention i recharge again on 30 march 18 after one day the again stop my set top box and telling me to take a engineer visit for which i have to pay the charges. Customer care people is also making me fool. Once they change my plan by making me fool. They are making me fool on every call. They are disconnecting my phone without my permission. On running call they are acting like they are not getting my voice and thane disconnected. I have a recording of all the things. Which i can forward me that how they denied on my question they only want to earn money by unethical way. They are teasing there customer so i request you to take a strict action against them. And force them to start my tv early. I request you to just listen my recording of last one month then you will realize how this company are making us fool. I also mail them regarding the same but they reply me after 20 days for that mail. The company is fraud and there executives are also fraud for unethical business practice.

Regards
Ghanshyam verma
[protected]
Was this information helpful?
No (0)
Yes (0)
Videocon Industries customer support has been notified about the posted complaint.
Apr 07, 2018
Updated by Manish Raj Pal
Till now i did not get any response of my complaint. now vediocon d2h teasing me more by stopping the channels which i have in my package, the connection is more week now. all the channels of vediocon marketing strategy are running successfully other then all news and paid channels are interrupted the vediocon company is totally fraud. kindly take the action as soon as possible.
Complaint comments 

Comments

My customer ID is[protected]. My base back changed from South Platinum HD to some basic plan. I would like to change back my base back to south platinum HD. Please do the needful.
I lost my RTN. So i couldn't change my base pack.
Also, Can you please help to update to my new RTN

My old RTN - [protected]
New RTN - [protected]
Videocon D2H. I'd. 2891332
Mahender Bhai Ke naam se Hai .
Location Varadiya, abdasa kachchh 370645

Problems are come many time last two years we are very irritating by Videocon D2H ..
Videocon D2H is superb bad device provider...

Please refund my money ..2500rup

My mob. No is. [protected]
Rajesh Bhardwaj

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    d2h
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    3327
    Pending
    0
    Resolved
    1436
    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
    d2h Address
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all d2h contact information