Videocon D2H — misbehaving with customer on phone and intensely service not providing

Address:380022

Dear trai,

I am a videocon d2h user with customer id[65963823]. Since from last 10 days, i am facing Of issues regarding connectivity of videocon d2h, first time i am complaint in helpdesk complaint id[protected]th july. Than next day
Service engineer come and ask 550rs. Charges but not convince give his name. I am again asking his name he is miss behaving with me on phone and only give his name "RAJU" he did not give full name and walkout my home with out proper resolution.

Than after i am complaint many time but that service engineer not come home and write every time to his company "resolved problem automatically"

Complaint id and date.[protected]th july,[protected]th july,
[protected]th july,[protected]th july.

I hope needful action will be initiated from your end & strict action will be taken against videocon d2h.
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Videocon Industries customer support has been notified about the posted complaint.
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Comments

Dear Dipak,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear Dipak,

As per our discussion with you regarding d2h stuck issue, you don’t want technician visit, if you need technician visit then write us back with proper consent.

Thanks & regards

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