Videocon D2H — my created pack of channels not activated.

Address:	201014
Website:	d2h.com

Name : Meenakshi Srivastava
Customer ID :[protected]
Service Provider : Videocon D2h
Mobile No: [protected]

I created my own pack using d2h.com portal. Sr No generated by the portal for my selected pack is Sr No[protected] on 06 Feb18.

My selected pack is still not activated. I have sent 5 emails to [protected]@d2h.com for activation of the package but there is no action as yet.

I have also made numurous attempts to contact customer care by telephone but could contact only once on 13 Feb 18 at 22:41 hrs. The customer care excutive informed ne that due to application error, he cannot render any help.

I seek your kind intervention to get my pack Sr No[protected] activated at the earliest.

Regards.