Videocon D2H — my recharge for 6 month package with 5193/- rs

Address:Thane, Maharashtra, 421204

I have been shifted to new location in same city and i raised the ticket for re-installation my production and after the engineer visited at my house and done it and charged 2000/- rs, i paid it on time along with that i have given 5193/- rs for 6 month pack recharge for my id which included 180 days + 15 day free (Recharged start date from 14th mar 2020). So it means my subscription end date would be near by 29th sep 2020. But engineer cheat me. I need, d2h service provide need to refresh my account based on my 6th month plan pack. Please act on this higher priority.
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Videocon Industries customer support has been notified about the posted complaint.
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Dear Customer(ashjain11),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
With reference to the above subject me like to know what is the procedure for make payment of paisa vasool offer rs.12000/= give me the detail about that and where me have to approach for the same. Me purchase d2h tv set on 29/05/2010 with this offer.Product lcd 32" tv model no 3201 from ahmadabad meet enterprise .

Snshah's reply, Mar 19, 2020
Please do need full as early as possible.

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