[Resolved]  Videocon D2H — No information of product delivery that I have booked and not resolve complain for address change

I have update my old setup box with new D2H stream setup box vide official website d2h.com and pay online for the same on 22nd of August. But no further information i have received about delivery of setup box. And I have request to change my registered address by email and calling customer care executive. I have sent a few emails on different days but no response by team of d2h. Everytime I called to customer support they asked me to do emails only. After a time period of one week (almost) there is no information about box arrival and no address change update. Please find attached screenshot of payment I have done. My videocon D2H customar ID is[protected]..
please help me.
thank you.
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Aug 13, 2021
Complaint marked as Resolved 
d2h customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2020
d2h Customer Care's response
Dear Manoj,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
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