Videocon D2H — no reply of several complaint of set a box

sunil kumar pillai

from Delhi, Delhi

Address:

B-154 Soth Block NMDC Township donimlai, 583118

I am a customer of vediocon d2h since last 9year but from 22/6/2019 my set abox got damage and i rasied a complaint but no reponse fron their side some ref. Complaint no are[protected]/[protected]/but when the dth recharge is to finish they call like nothingin in past i have face the same problem they dont have any follow up regardit is not good for the company like this a small voice also be seen it will be encouragement for consumer well iam staying in a village and the town is 8 to 9 kms to go we pay for the person who come for the work

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Videocon Industries customer support has been notified about the posted complaint.

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Comments

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Sunil,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Avinash Dikare

from Mumbai, Maharashtra

Want to change register mobile number
with customer id[protected]
old Number---[protected]
New Number----[protected]

d2h Customer Care's response, Jul 3, 2019

Verified Support

Dear Avinash,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format. RTN New RTN to 566777 or 9212012299

Thanks & regards