Videocon D2H — NO RESPONCE FOR MY COMPLAINT

Address:

Thane, Maharashtra

my name is vikrant .my customer id is 83480142.I purchased your 2nd hand d2h cannection from mangesh bhoir last 2 years ago.till date your servie was good but i realy sorry to say your poor service. I launched the complaint as on 18.04.2015 about my d2h cannection.your service technician came at my placed as on 19.04.2015 he found that set top box was not proper working. he said to me that set top box charged is 400, service charge 150 & 50 rs for d2h transfaration process.I paid this whole amount.after this matter your sevice technician said to me 150 rs reacharged will add your d2h account but till date not add this amount .2nd fauls promise to me that 2 new channel will add in your set top box but till date not add in my set top box. 3 rd issue is d2h account transfaration process till date not done.this is not like to videocon d2h company after this matter 2nd complaint launced as on 1 may.2015 complaint number is[protected] above this complaint but till date no responced from your side. your service engineer contact number is [protected]. I daily call to this number about my over all complaint but no responce. so pls look in this matter & resolve this problem then i will escalate your general manager. vikrant padwal [protected] add. room no 9 chawl no 7 morya chawl ganesh nagar nandap village titwala east