Videocon D2H — no service / irresponsible / cheating

Address:

Chandigarh, Chandigarh, 160047

As my remote was not functioning properly. I called d2h help line and got a new remote delivered to me at a cost of rs 275/- and additional rs 25/- for a pair of 2 aaa batteries.

Remote stopped working after 4 days.
I called back the helpline number of d2h and shared with them the issue of remote not working, after some discussions they indicated that the batteries are exhausted and need to be replaced, as the remote is not being sensed by the set of box.

Irrespective of feeling being cheated for supply o[censored]sed batteries i purchased new batteries and started my remote, and it again worked.
But again on 4th day it stopped working same way, convincing me the remote has manufacturing defect, hence the battery consumption is way too high.
On calling helpdesk they are not ready to listen and resolve my issue, rather asking me to purchase another remote for rs 275/-
I also asked them to stop my service and refund my balance as i don't want to be a d2 h customer now. They alos refused this saying no refund will be made for any balance available in subscription.
Rajiv narang ([protected])