[Resolved]  Videocon D2H — non function of tv channels

Address:FLAT NO 406 WING A, RACHANAA I CO-OP HSG SOC LTD BAPUSAHEB JUVEKAR MARG, 400042

After creating our own pack in the website www.D2h.Com and recharging total amount of rs.1100/- we are not in a position to view the selected channels. On contacting d2h on their phone nos [protected] & [protected] different sales executives are giving misleading information such as your registration request is received, request is under process, your tv will start within 10 minutes, and finally mr.Satvinder is telling that our server is down please contact after half an hour. Many of my friends are facing same type of harrasement from videocon d2h support staff personnel and we are deprived of the enjoyment of waching the selected pack for which we paid for.

I therefore request trai to take action against d2h service providers in mumbai

regards
prafull
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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Comments

Dear Prafull,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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