[Resolved]  Videocon D2H — non receipt of cheque of rs 12000/- for paisa vasool offer

I have purchased satelite lcd model no 3201 under paisa vasool offer on 20.06.2010 from next showroom dhule (Maharashtra), first the company has sent premature redemption offer but after maturity of above bond i have sent all required documents original bond and identity and address proof at bmo dept videocon 14 km stone village chitegoan tal paithan road dist aurangabad by regd post to the above address but no any response from the above company since last 15 days
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Aug 30, 2017
Complaint marked as Resolved 
The complaint will be resolved only after receipt of cheque by me,
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
Videocon Industries Customer Care's response
Dear Kundan Jadhav,

Greetings from Customer Support Team!

Congratulations on the maturity of the “Paisa Vasool Offer” bond!

We request you to send the original physical copy of the bond along with a self-attested ID proof copy of the bondholder to the below address:

BMO Dept., Videocon Industries Ltd, 14 Km Stone,
Aurangabad-Paithan Road,
Village Chitegaon To: Paithan Dist: Aurangabad

We will be able to start working on your claim, only after receiving the above requested documents.

Do keep a copy of the original document for future reference.

For any further assistance, please feel free to get in touch with us.

Contact No[protected], +91-[protected]
Email - [protected]@videoconmail.com

Thank you for your cooperation.

Warm Regards,
Videocon Customer Support Team
Jul 31, 2017
Updated by kundan jadhav
I have already submitted the required details to BMO Dept., Videocon Industries Ltd, 14 Km Stone,
Aurangabad-Paithan Road,
Village Chitegaon To: Paithan Dist: Aurangabad on 20.07.2017 by regd post with original and all details but I have not recieved the cheque yet
Jul 31, 2017
Updated by kundan jadhav
I have just submitted email to [protected]@videoconmail.com just now with all details and Zerox of the documents with detail particulars, kindly look into the matter urgently

Kundan B Jadhav
Dhule
Aug 03, 2017
Updated by kundan jadhav
i have not yet received the cheque and reply from [protected]@videoconmail.com yet, the complaint will be resolved only after receipt of cheque
Aug 30, 2017
Updated by kundan jadhav
The company is giving fake replies as complaint is resolved, the complaint is not resolved, it will be resolved only after the reciept of cheque of Rs 12000/- by me
Sep 14, 2017
Updated by kundan jadhav
The videocon company is giving fake replies and stating the complain as resolved the complaint will be resolved only after reciept of cheque of Rs 12000/- by me
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