Videocon D2H — not able to see the selected channels from last two months

sameer kambli

from Mumbai, Maharashtra

Address:

400614

Dear team,

Last month also after recharge i was not able to see the selected channels.
Around one week the channels got disconnected.
After doing so much follow up call/e-mail it got started.
But the days for which the channels unavailable our money got wasted/no use.
This time we need you to resume the service immediately and u also need to increase the time period for the day it got disconnected.

D2h id[protected].

Expecting the immediate action, because almost one week this problem persist & even after so much follow up it is not get resolved.

Very lastly if you all are not able to provide the service properly & not able to resolve our issue which is produced from your side, kindly return our money.

Regards,
Sameer kambli

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Comments

Amulya Pradhan

from Delhi, Delhi

Dear sir,

my self Pradeep bidika, my vidiecon id[protected].
i forget my RTN and change my RTN.
my reguired RTN- [protected]

Regards

Pradeep.

d2h Customer Care's response, Apr 16, 2019

Verified Support

Dear Pradeep,

Kindly share the mobile no. which you want to update in your account with your customer ID at [email protected] as we are unable to fetch RTN on this website.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Sameer,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h