Videocon D2H — not able to select desired channels & d2h forcing me to select their plan

Address:

Mumbai City, Maharashtra, 400069

My Videocon D2H account has been expired long back & i am trying to migrate it as per the trai regulations. Its over a month I am trying to cal customer care but not getting connected & once connected some rude guys hanging up on us.
So far i saw that my selection of channels need to get approved from D2H & then I can pay for it to activate. But once the selection got submitted the next day i can see the plan automatically changes as per videocon's best match. Which includes non-desired channels for me with all regional channels & all crap channels. It is not allowing me to select & pay for it. I have sent emails to nodal officer mumbai & customer care but I am 100% sure nothing will be the outcome of it.