[Resolved] Videocon D2H — not offering channels to select as per trai guidelines and cheating customer | |||||
As per the new trai guidelines we can choose our own channels according to our wish but, videocon d2h company is cheating on us and won't allow to choose channels according to our wishes and not only this they are keep on blocking my current channels from pack day by day. Also can't able to contact there customer care number & customer mail service. My customer id is 74957744. And when we go to videocon d2h website to select our own pack they won't allow you to select hd channels, the only option they is sd channels. Please help me out with this they ars blocking my channels day by day. Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Shubham,
We would like to inform you that as we have checked your package is already upgraded as per the TRAI and HD channels are also added in your account.
Regards,
Team d2h
We would like to inform you that as we have checked your package is already upgraded as per the TRAI and HD channels are also added in your account.
Regards,
Team d2h
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We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h