Videocon D2H — not removing add on | |||||
Dear trai, I am a videocon d2h customer with customer id 76775, i had add on of english channels but now i wanted to remove it but since so many days the customer service is saying that they have technical issue and will assist after an hour but they aren't helping. They say the same thing every time i call. I'm really disturbed as money is being deducted for the add on and they are not doing anything about their technical issue rather just harassing me mentally. Please help Was this information helpful? | |||||
Videocon Industries customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Abhi AP,
We would like to inform you that we have tried to contact on RTN ( [protected] ) but you are not contactable. As per your concern related to changes in the package, you can visit our application or website for the same.
Regards,
Team d2h
We would like to inform you that we have tried to contact on RTN ( [protected] ) but you are not contactable. As per your concern related to changes in the package, you can visit our application or website for the same.
Regards,
Team d2h
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We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h