Videocon D2H — not support

Address:

400092

Dear sir /mam
I am sanjay b parmar, my d2h id is[protected], i won't to change, my pack as per trai. But company is not support, me he is given me to 790rs pack, every time call to customer car, operator told they are not change my pack, and told go to online but site is not open every time 504 time out, last i am trying last 15 days. But company is not any support,
I was complain to costumer care complain id number. Id[protected]. On feb 9 lady told resolve within 30 min, but till date nothing do company pl help,

Your faith fully

Sanjay b parmar