Videocon D2H — only 5 channel seen on tv

I am videocon D2H consumer.After trai guidelines all channel closed since yesterday morning. Only one message reflecting on tv screen insufficient balance or channel not subsrcribed.many time contacted to customer care &sended mail but not yet resolved my problem.every time customer care busy &automatically call disconnect.I have raised complain in customer care after that received mail from there he give a no[protected] to missed call & select channel no.149 for 15 minut then your service resume but all exercise done but service not resums issue not yet after 10 days completed I have not single day to watch tv only five channel workings else all stop.