Videocon D2H — overcharging of account

shiv rath

from Delhi, Delhi

Address:	110010
Website:	Videocon d2h

Sir my account no is[protected]. Santosh kumar sahoo. Rmn [protected]. I have recharged 500 on 15 feb 19. Total balance become 539.71. I had made mera wala channel plan of package 287 rupees. How daily balance is deducted more. Balance expire date showing 22 mar 19. How this is calculated. Customer care everytime telling system down. If their system is down every day why the customers will suffer. Sir so many times i contacted customer care they are telling system down. We can not help they are not booking the complain.

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Videocon Industries customer support has been notified about the posted complaint.

Feb 16, 2019

Updated by shiv rath Sir my account no is[protected]. Santosh Kumar sahoo. RMN [protected]. I have recharged 500 on 15 Feb 19. Total balance become 539.71. I had made Mera wala channel plan of package 287 rupees. How daily balance is deducted more. Balance expire date showing 22 mar 19. How this is calculated. Customer care everytime telling system down. If their system is down every day why the customers will suffer. Sir so many times I contacted customer care they are telling system down. We can not help they are not booking the complain.