Videocon D2H — recharge not activate and the call central not helping

Address:

383462

I have been calling videocone d2h with regarding the recharge that i have done on 20/02/2019, the services havn't been resumed even as of now, i have kept the set top box on as they always mention but still the result is the same, when i call them phone doesn't even connect. When the call got connected the customer service executive mentioned that it was a techical error and will get fix in 15 minutes, but nothing happened as such. I can't even imagine these kind of pathetic d2h videocon services provide lately. So whom even is the concerned person i insist you to throw some light on this issue asap.