Videocon D2H — Recharge not reflecting

On 16/06/2019, i was making online payment for videocon d2h recharge and on completion i received message from the sbi stating your transaction was successful. On 15/06/2019 i received msg from videocon d2h saying that they have not received any payment. On scrutiny, it came to understand that the payment had gone to naukriaim info tech pvt. Ltd. Of a transaction of rs, 300/- vide reference no. Igiuguad2
I regularly used pay from the videocon d2h site and yesterday also i opened same site and started making payment. How come the payment went to your account i don't know. I hereby request you to revert back the payment to my bank (Sbi). The said payment is wrongly credited to your account, which you please revert. D2h customer id[protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
d2h customer support has been notified about the posted complaint.
Jun 17, 2020
Updated by amol11610
I also sent to videocon d2h customer care but no response from them
Complaint comments 

Comments

Dear Amol,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    d2h
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    3327
    Pending
    0
    Resolved
    1436
    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
    d2h Address
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all d2h contact information