[Resolved]  Videocon D2H — recharge through mobile number but not reg mobile number

Address:Nagapattinam, Tamil Nadu, 609001

I recharge d2h through freecharge website
Before recharge there is an option type customer id or reg no number.
Unfortunately i type my mobile number that number does not have any reg d2h account .I have 2 sim card so confesion.
But my amount debited 210rs
So please refund my money.
My d2h customer id[protected]
My in un reg mobile number : +[protected] this mobile no was recharged
This also my mobile number but not reg d2h id
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Jul 15, 2019
Complaint marked as Resolved 
Finally I got my amount thanks everyone. But d2h Customercare (phone call section) is very very worst
Videocon Industries customer support has been notified about the posted complaint.
Jun 18, 2019
Updated by Ashok2203
Still my refund not credited
Complaint comments 

Comments

Please activate the star sports 1 of I'd [protected]
Sahil Dangi's reply, Jun 9, 2019
Sorry activate star sports 1 of I'd 2041600039
d2h Customer Care's response, Jun 17, 2019
Verified Support
Dear Sahil,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or correct customer id at [email protected] so that our team can look into your concern.

Thanks & regards
 
Dear Ashok,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
 

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