Videocon D2H — refund balance amount and disconnect services

Address:Surat, Gujarat

This is to inform you that i am use videocon d2h conectiin .my problem is that ...i want to discountinue my service .
Regarding this meatter i will call to customer care no but customer care representativ denied for this .and i have also 186Rs balance in my videcon d2h account i want refund it because i am not use this balnce and service so please refund me my balnced account ...my id is 410660

Thanks & Regards
Customer(410660)
Contact no [protected]
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Please change my registered number as soon as possible old registered number [protected] new number [protected] please change its urgent.
d2h Customer Care's response, Jun 27, 2019
Verified Support
Dear Pinki,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format. RTN  New RTN to 566777 or 9212012299
    
Thanks & regards
Dear Vazir,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear Vazir,

We would like to inform you that that as per our policy there is no refund option. Moreover, if you continue to use the services then we will definitely help you in solving any issues that you have with our services.

Thanks & regards

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