[Resolved]  Videocon D2H — Regarding delay from the service engineer

Address:Malappuram, Kerala, 676317
Website:Videocond2h.com

I ve called many times to upgrade my stb to HD. Told me that the service engineer will visit my home within 24 hrs. The so called service engineer didn't even show the courtesy to call and enquir the problem. If they can't why this company is making advertisement about the 24 hrs thing and selling their product. I know this too that what I'm doing a waste thing now that to complaint about this . Because I experienced really bad thing from this company . I dint want fake promises like this 24 hrs and all . My customer ID no is 12429886 .and my name is Abdul hazeeb. Very poor service from the staff for even a simple thing and I fear how can they manage some bigger issues . Really got negative response from these guys . I feel pity towards their service
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Aug 6, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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Dear Abdul,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H

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