| Address: | Dakshina Kannada, Karnataka |
As per the above statement the prodcent VIDECON LED 32 inceh TV having the BILL NO[protected] and customer code no M.N.G. 33149 pureshased on[protected] got a problem of audio sound with in the 4 months of pureshase. for the same complaint was booked iuretnre meehanie was sent and he told the problem of mother board and gone a assurance of replaing it.
after 25 days when mother board was replaced it was told us that are the softwears of the T.V are malfunetioning told by the Mechanic as wecl the chairman Mr.khallel becase of this we returneal the T.V which was pureshased on[protected] back to the shouroom and the LED T.V has bun replaced with the new one after 15 days having the model no VJE 32 FH- KOA/DVB, but within 4 months even this L.E.D T.V got a same prablom of Audio sound.
when we brought this matter in to the notice of company customer care one mechanic ingeenier was sent and he once again told the problom of mother board and gave the reassurauce of replacement in the same way it was replaced within 15 days but the problom got inereascd in the L.E.D T.V after the replacement. this matter has bun bronght to the notice of showroom chairmen Mr khaleel by a phon call on[protected] he assured that he will discurss with the related persons and some the problom but there after we dint get any response from him so on[protected] when I called back again got a ansere of not yet discrssed by all the above mather there occnred a problom for us by your branch by the company. ther is 1 year warranty for the T.V so we want you to take back the T.V and we dont want this troublesome L.E.D T.V whieh comes for repain seneral time i.c 2 to 3 manths went for repair itself In the 10 months of purechase
there for Either take back the replased T.V which is not funetioning and gine us the new 32 inch L.E.D T.V of other company or give us the amount wich we paid i.c 29, 900 with intrest I kindely request you to tack action within 7 days and sohe our problem copy of bill and warranty is attached to this letter we are here by informing you that if problom is made delay to sohve then we are going to complain againest you in the consumer court.
My costomar. I.D NO.[protected]
thanking you
your faithfuli
PRAKASH.K.R
govet qtras door no 152
ashokanagara post
dakshina kannada distic
mangalore Was this information helpful? | 
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