Videocon D2H — regarding videocon d2h box

Address:

50 SAI NILAYA 2nd cross AREKERE MICOLAYOUT, 560076

Hi Trai,

I am customer of Videocon d2h, customer id "70772460", My d2h box is not working last 20 days, I have raised more than 10 complain so far, but no body is listening, They are closing my complain everyday with false reason.
I got irritated following them. even engineer came to visit and he did not bring the box but taken 200 rs as service charge and he said that he will bring the box in evening and fix it. but he did not come and my complaint was closed with False reason that I am not going to pay the amount.
please help me ASAP. When I call to the customer care they raise new complain every day saying that last complaint was closed. and I have to wait for another 24 hour. I got frustrated all of this.
please help me and try to raise this to Videocon d2h top level officers.
My number is [protected] if you need any further info please call me.