[Resolved]  Videocon D2H — registered mobile number is to change

Address:B 101, Moonstone Sunstone Building,Akota Garden, Near Water tank, Akota, BPC Road, Vadodara, Gujarati, Vadodara, Gujarat, 390020

Videocon d2h id:[protected]
I had taken a package of one year from videocon d2h on 28th march, 2018. During renewal i found that rtn was wrongly entered as [protected]. But my actual mobile number is [protected]. It was a typological error from agent. When i met him he denied to help me and given customer care numbers.
I had called several times but failed to change my rtn. Now i am not getting channels which were already given me earlier.
For any change i have to call from rtn old. How can i call? That rtn was wrong.
Can you help to register my mobile number as rtn??
Old :[protected]
New:[protected]
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Aug 5, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Mar 30, 2019
Updated by Ajoy kumar 1965
Customer service of Videocon D2H h is horrible. I am complacent up.
Now I want to get rid off.
Complaint comments 

Comments

Dear Ajoy,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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